THIS PRIVACY POLICY IS AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC CONTRACT FORMED UNDER THE INFORMATION TECHNOLOGY ACT, 2000 AND THE RULES MADE THEREUNDER AND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC DOCUMENTS / RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000. THIS PRIVACY POLICY DOES NOT REQUIRE ANY PHYSICAL, ELECTRONIC OR DIGITAL SIGNATURE.
THIS PRIVACY POLICY IS A LEGALLY BINDING DOCUMENT BETWEEN YOU AND KALISYA.NET (BOTH TERMS DEFINED BELOW). THE TERMS OF THIS PRIVACY POLICY WILL BE EFFECTIVE UPON YOUR ACCEPTANCE OF THE SAME (DIRECTLY OR INDIRECTLY IN ELECTRONIC FORM, BY CLICKING ON THE âI ACCEPT â TAB OR BY USE OR THE WEBSITE OR BY OTHER MEANS) AND WILL GOVERN THE RELATIONSHIP BETWEEN YOU AND KALISYA.NET FOR YOUR USE OF THE WEBSITE (DEFINED BELOW).
THIS DOCUMENT IS PUBLISHED AND SHALL BE CONSTRUED IN ACCORDANCE WITH THE PROVISIONS OF THE INFORMATION TECHNOLOGY (REASONABLE SECURITY PRACTICES AND PROCEDURES AND SENSITIVE PERSONAL DATA OF INFORMATION) RULES, 2011 UNDER INFORMATION TECHNOLOGY ACT, 2000; THAT REQUIRE PUBLISHING OF THE PRIVACY POLICY FOR COLLECTION, USE, STORAGE AND TRANSFER OF SENSITIVE PERSONAL DATA OR INFORMATION.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING THE WEBSITE, YOU INDICATE THAT YOU UNDERSTAND, AGREE AND CONSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THIS WEBSITE. YOU HEREBY PROVIDE YOUR UNCONDITIONAL CONSENT OR AGREEMENTS TO KALISYA.NET AS PROVIDED UNDER SECTION 43A AND SECTION 72A OF INFORMATION TECHNOLOGY ACT, 2000.
By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information as well as data entered by you and Non-Personal Information by Kalisya.net as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.
Kalisya.net (individually and/ or collectively, “Kalisya.net”, “KALISYA”, “KALISYA.NET”) is/are concerned about the privacy of the data and information of users (including data entered by the user whether registered or non-registered) accessing, offering services on Kalisya.net’s websites, mobile sites or mobile applications (“Website”) on the Website. The terms “We” / “Us” / “Our” individually and collectively refer to each entity being part of the definition of Kalisya.net and the terms “You” /“Your” / “Yourself” refer to the users.
This Privacy Policy is a contract between You and the respective Kalisya.net entity whose Website You use or access or You otherwise deal with. This Privacy Policy shall be read together with the respective Terms and Conditions of the respective Kalisya.net entity and its respective Website or nature of business of the Website.
Kalisya.net’s Privacy Policy allows you to get familiarized with:
1. The type of data or information that You share with or provide to Kalisya.net and that Kalisya.net collects from You;
2. The purpose for collection of such data or information from You;
3. Kalisya.net information security practices and policies; and
4. Kalisya.net policy on sharing or transferring Your data or information with third parties. This Privacy Policy may be amended / updated from time to time. Upon amending / updating the Privacy Policy, we will accordingly amend the date above. We suggest that you regularly check this Privacy Policy to apprise yourself of any updates. Your continued use of Website or provision of data or information thereafter will imply Your unconditional acceptance of such updates to this Privacy Policy.
5. Information collected and storage of such Information:
The “Information” (which shall also include data) provided by You to Kalisya.net or collected from You by Kalisya.net may consist of “Personal Information” and “Non-Personal Information”.
6. Personal Information
Personal Information is Information collected that can be used to uniquely identify or contact You. Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:
7. Your user name along with Your password,
8. Your name,
9. Your address,
10. Your mobile number,
11. Your e-mail address or other contact information,
12. Your bank details,
13. Your city,
14. Information regarding your transactions on the Website, (including purchase history),
15. Your financial information such as bank account information or credit card or debit card or other payment instrument details,
16. Internet Protocol address,
17. Any other items of ‘sensitive personal data or information’ as such term is defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted under the Information Technology Act, 2000;
18. Identification code of your communication device which You use to access the Website or otherwise deal with any Kalisya.net entity,
19. Any other Information that You provide during Your registration process, if any, on the Website. Such Personal Information may be collected in various ways including during the course of You:
20. registering as a user on the Website,
21. Non-Personal Information
Kalisya.net may also collect information other than Personal Information from You through the Website when edit data on your dashboard. Such information may be stored in server logs to help you get back changes . This Non-Personal Information would not assist Kalisya.net to identify You personally and is kept only kept for providing you support related to edit changes.
This Non-Personal Information may include:
·
1. You hereby represent to Kalisya.net that:
1.1
The Information you provide to Kalisya.net from time to time is and shall be authentic, correct, current and updated and You have all the rights, permissions and consents as may be required to provide such Information to Kalisya.net.
1.2
Your providing the Information to Kalisya.net and Kalisya.net’s consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third party agreement, laws, charter documents, judgments, orders and decrees.
1.3
Kalisya.net and each of Kalisya.net entities officers, directors, contractors or agents shall not be responsible for the authenticity of the Information that You or any other user provide to Kalisya.net. You shall indemnify and hold harmless Kalisya.net and each of Kalisya.net entities officers, directors, contracts or agents and any third party relying on the Information provided by You in the event You are in breach of this Privacy Policy including this provision and the immediately preceding provision above.
1.4
Your Information will primarily be stored in electronic form however certain data can also be stored in physical form.
Kalisya.net Purpose for collecting, using, storing and processing Your Information
1. Kalisya.net collects, uses, stores and processes Your Information for any purpose as may be permissible under applicable laws (including where the applicable law provides for such collection, usage, storage or processes in accordance with the consent of the user)
2. to facilitate Your use of the Website or other services of Kalisya.net entities;
3. to respond to Your inquiries or fulfills Your requests for information about the various services offered on the Website;
4. to provide You with information about products and services available on the Website and to send You information, materials, and offers from Kalisya.net;
5. to send You important information regarding the Website, changes in terms and conditions, user agreements, and policies and/or other administrative information;
6. To make backup incase of data loss during data edit
7. to personalize Your experience on the Website, and tailored to Your preferences;
8. to help You address Your problems incurred on the Website including addressing any technical problems;
9. if You purchase any product or avail of any service from the Website, to complete and fulfill Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service;
10. for proper administering of the Website;
11. to conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
12. to improve the services on the Website;
13. to facilitate various programmes and initiatives launched by Kalisya.net or third party service providers and collaborators
14. to analyze how our services are used, to measure the effectiveness, to facilitating payments
15. to protect the integrity of the Website;
16. to respond to legal, judicial, quasi-judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law;
17. to permit third parties who may need to contact users who have bought products from the Website to facilitate technical issues related support;
18. to implement information security practices;
19. to determine any security breaches, computer contaminant or computer virus;
20. to investigate, prevent, or take action regarding illegal activities and suspected fraud,
21. to undertake forensics of the concerned computer resource as a part of investigation or internal audit;
22. to trace computer resources or any person who may have contravened, or is suspected of having or being likely to contravene, any provision of law including the Information Technology Act, 2000 that is likely to have an adverse impact on the services provided on any Website or by Kalisya.net;
Sharing and disclosure of Your Information (Data Entered by you)
You hereby unconditionally agree and permit that Kalisya.net may transfer, share, disclose or part with all or any of Your Information, within and outside of the Republic of India to third party service providers / banks and financial institutions for one or more of the Purposes or as may be required by applicable law. In such case we will contractually oblige the receiving parties of the Information to ensure the same level of data protection that is adhered to by Kalisya.net under applicable law.
You acknowledge and agree that, to the extent permissible under applicable laws, it is adequate that when Kalisya.net transfers Your Information to any other entity within or outside Your country of residence, Kalisya.net will place contractual obligations on the transferee which will oblige the transferee to adhere to the provisions of this Privacy Policy.
We use other third parties such as a credit/debit card processing company, payment gateway, pre-paid cards etc. to enable You to make payments for buying products or availing services on Kalisya.net. When You sign up for these services, You may have the ability to save Your card details for future reference and faster future payments. In such case, We may share Your relevant Personal Information as necessary for the third parties to provide such services, including your name, residence and email address. The processing of payments or authorization is solely in accordance with these third parties policies, terms and conditions and we are not in any manner responsible or liable to You or any third party for any delay or failure at their end in processing the payments.
Kalisya.net may also share Personal Information if Kalisya.net believes it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of various terms and conditions or our policies.
We reserve the right to disclose your information when required to do so by law or regulation, or under any legal obligation or order under law or in response to a request from a law enforcement or governmental agency or judicial, quasi-judicial or any other statutory or constitutional authority or to establish or exercise our legal rights or defend against legal claims.
You further agree that such disclosure, sharing and transfer of Your Personal Information and Non-Personal Information shall not cause any wrongful loss to You or to any third party, or any wrongful gain to us or to any third party.
1. Security & Retention
The security of your Personal Information is important to us. Kalisya.net strives to ensure the security of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, Kalisya.net adopts internal reviews of the storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Kalisya.net stores Your Personal Information and data entered by you.
2. Payment
If you choose a payment gateway to complete any transaction on Website then Your credit card data may be stored in compliance with industry standards/ recommended data security standard for security of financial information such as the Payment Card Industry Data Security Standard (PCI-DSS) with the Payment Gateway Provider as per there policy..
Kalisya.net may share your Information such as email and phone number to the payment gateway for processing of transactions. In case of any failure or technical glitch from the payment gateway side , such as money deducted and transaction not credited to account, inform kalisya.net’s support team. However, in any such case your money is safe and will be refunded back to you at where it was deducted from.
Notwithstanding anything contained in this Policy or elsewhere, Kalisya.net shall not be held responsible for any loss, damage or misuse of Your Personal Information, data entered by you if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).
A Force Majeure Event shall mean any event that is beyond the reasonable control of Kalisya.net and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer, computer system or computer network,, computer crashes, breach of security and encryption (provided beyond reasonable control of Kalisya.net), power or electricity failure or unavailability of adequate power or electricity.
While We will endeavor to take all reasonable and appropriate steps to keep secure any User entered data which We hold about You and prevent unauthorized access, You acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your data.
3. User discretion and opt out
You agree and acknowledge that You are providing your Information out of your free will. If you find the objectionable rules as per your country guidelines, we would request You should not visit nor use any services provided by Kalisya.net nor shall contact any of Kalisya.net entities. For permanently opting out of Kalisya.net portal, export your data and apply a permanent account close to support@kalisya.net. Once approved your data will still be present in our system for 3 months after which it shall be permanently archived.
4. Grievance Officer
If you find any discrepancies or have any grievances in relation to the collection, storage, use, disclosure and transfer of Your Personal data (entries done by you on your dashboard related to all services to a registered user) under this Privacy Policy or any terms of Kalisya.net’s Terms and Conditions, Kalisya.net entity, please contact the following:
Kalisya.net
Mr. Kishore Prasad, the designated grievance officer under Information Technology Act, 2000 E-mail: grievanceofficer@kalisya.net.
5. Further Acknowledgements
You hereby acknowledge and agree that this Privacy Policy: